Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR DATA?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your IP address to provide us with information about your browser and operating system.

Email marketing (if applicable): With your permission, we will send you emails about our store, new products, and other updates.

SMS marketing and notifications (if applicable): By entering your phone number during checkout and making a purchase, you agree that we may send you SMS notifications (e.g., regarding your order, including abandoned cart reminders) and SMS marketing offers. You can opt out of receiving future SMS messages at any time by replying STOP. Message and data rates may apply (Germany only).

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide us with personal information to process a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply your consent to collect and use that information for that purpose only.

If we request your personal information for another reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to refuse.

How can I withdraw my consent?
If you change your mind after giving your consent, you can withdraw your consent at any time by contacting us at support@getmedivita.com.

SECTION 3 - SHARING OF INFORMATION

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
We do not store our customers' credit card details and do not share payment information with third parties.

If you choose a direct payment method, Shopify stores your credit card information. This information is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as necessary to process your transaction. After that, this information is deleted.

All direct payment gateways comply with PCI DSS standards, which are managed by the PCI Security Standards Council, a consortium of companies such as Visa, MasterCard, American Express, and Discover.

For more information, see Shopify's Terms of Service or Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use and share your information to the extent necessary to perform the services they provide to us.

However, certain third-party providers, such as payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

We encourage you to read their privacy policies to understand how your personal information is processed by these providers.

Please note that certain service providers may be located in a different country than either you or us. If you choose to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links
When you click on links on our website, you may be directed to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry standard practices to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement generally accepted industry standards.

SECTION 7 - COOKIES

A list of the cookies we use can be found on our website. There you have the option to adjust your cookie settings.

By using our website, you agree that third parties may process your IP address to determine your location for currency conversion. This information is stored in a session cookie and automatically deleted when you close your browser.

SECTION 8 - AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your jurisdiction of residence or that you have given us your consent to allow any of your minor dependents to use this website.

Reporting and Analytics

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. Changes and clarifications will be effective immediately upon posting on the website.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete your personal information, register a complaint, or simply want more information, please contact us at: support@getmedivita.com